Refund Policy

At ODH Fitness, we are committed to providing you with the best fitness experience. However, if you're not completely satisfied with our services, we offer the following refund policy:
 

1. Personal Training Sessions:

   • If you cancel a personal training session at least 24 hours in advance, there will be no charge.

   • Cancellations made less than 24 hours before the session will incur a full session charge, unless there are exceptional circumstances.

   • If you are unsatisfied with the first session, we offer a full refund or an opportunity to reschedule with a different trainer within the first 7 days.
      

2. Memberships/Packages:

   • For monthly memberships, cancellations must be made before the next billing cycle. A full refund will be issued if cancellation is made within the first 7 days of the membership start date.

   • For pre-paid packages, refunds are available within 14 days of purchase, provided that no sessions have been utilized. After 14 days, refunds are not applicable.
      

3. Class Passes:

   • For class passes, refunds are available within 7 days of purchase, provided no classes have been attended. After 7 days, class passes are non-refundable.

   • Special Offers/Promotions:

   • Refunds for special offers or promotional discounts are subject to the terms outlined at the time of purchase and may vary depending on the specific offer​